Legal Section

Dakha7 Privacy Policy – Our Commitment to Protecting Your Information

Dakha7 takes your personal information seriously. This Privacy Policy provides a full account of how we collect, use, and safeguard your data.

Last Updated: January 2026
SSL Encryption
Data Not for Sale
Secure Storage
GDPR Compliance
Transparent Policy

Our Core Privacy Principles

Dakha7's commitment to protecting every piece of your information

Data Collection Policy

Dakha7 only collects information that is necessary to provide its services. We never ask for personal data beyond what is required.

Secure Storage

All your data is stored on secure servers using the latest encryption technology. Unauthorized access is fully prevented.

Third-Party Policy

Dakha7 never sells your personal data. If information is ever shared with a trusted partner in limited cases, you will be clearly informed.

Your Controls

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Cookie Policy

Dakha7 uses cookies solely to improve your experience. You have full control over your cookie settings.

Notice of Changes

Dakha7 will notify members in advance via email or the platform of any significant changes to the Privacy Policy.

Welcome to Dakha7. Our Privacy Policy explains in detail how we collect, use, store, and protect the personal information of every member who uses the Dakha7 platform. By using the Dakha7 website or app, you are considered to have read and accepted this Privacy Policy.

Dakha7 believes you have the ultimate right over your own data. We never misuse your information without your consent and we never sell it to third parties.

Important: This Privacy Policy is part of Dakha7's Terms and Conditions. Please read the full policy carefully before using the platform.
Section 01

Introduction & Scope

Dakha7 is a trusted online entertainment platform offering Sports Betting, lottery, and casino game services to users in Bangladesh and beyond. This Privacy Policy applies to the following:

  • Using the Dakha7 Website (https://dakha7.com)
  • Using the Dakha7 Mobile Application
  • Account Registration & Login Process
  • All Financial Transactions & Payments
  • Contact the Support Team
  • Participation in Bonuses, Promotions & Loyalty Programs

Dakha7 complies with international data protection regulations and treats user privacy as its highest priority. This policy may be updated at any time, but members will be notified before any significant changes take effect.

Section 02

What Information We Collect

Dakha7 only collects information that is necessary to provide its services. A detailed breakdown of each data type is provided below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Account Security
Contact Information Email, phone number Account Verification & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Gaming history, betting patterns Service Improvement & Responsible Gaming

Dakha7 never stores your password or full payment card number. Sensitive information is always kept in encrypted form.

Section 03

How Your Information Is Used

Dakha7 uses your data only for specific and legitimate purposes. It is our responsibility to keep you informed about how your information is used for each purpose:

  • Account Management: Your information is used for registration, login, and profile management.
  • Payment Processing: Financial information is used to process deposits and withdrawals.
  • Identity Verification: KYC information is used for fraud prevention and to meet legal compliance requirements.
  • Customer Support: Our support team uses your information to resolve your issues.
  • Promotions & Bonuses: Your data is analyzed to send you relevant offers based on your preferences.
  • Responsible Gaming: To identify problematic gaming behavior and provide assistance to members.
  • Legal Obligations: To meet regulatory requirements and prevent money laundering.
Marketing Communications: Dakha7 does not send marketing emails or SMS without your consent. You can unsubscribe at any time.
Section 04

Data Retention & Storage Period

Dakha7 retains your data only for as long as necessary. Information is kept while your account is active to provide our services. After account closure, certain data may still be retained for a defined period due to legal obligations:

  • Transaction records: Retained for a minimum of 5 years after account closure.
  • KYC documents: 5–7 years as required by legal obligation.
  • Communication records: up to 3 years.
  • Technical logs: Retained for up to 12 months.

After the designated retention period, data is securely deleted or anonymized so that it can no longer be used to identify any individual. Dakha7's servers are always encrypted and protected by firewalls.

Section 05

Sharing Information with Third Parties

Dakha7 never sells or rents your data. However, limited information may be shared with trusted third parties to deliver specific services:

  • Payment Processors: To process transactions through payment gateways including Mobile Pay, Nagad, and Rocket.
  • Identity Verification Agencies: To assist with the KYC process.
  • Game Providers: Information required to deliver third-party game services.
  • Law Enforcement Agencies: When required by law or court order.
  • Fraud Prevention Agency: For fraud detection and prevention.

All third parties are required to meet Dakha7's privacy standards and are bound by agreement to use data only for the specified purpose.

International Transfers: Any international transfer of data will be carried out in compliance with international data protection standards.
Section 06

Cookies & Tracking Technologies

Dakha7's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience. The types of cookies Dakha7 uses:

  • Essential Cookies: Required to maintain login sessions and run core services.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: To analyze website usage and improve our services.
  • Security Cookies: For fraud detection and account security.

You can disable cookies from your browser settings, though doing so may limit certain features. Dakha7 requests cookie consent on your first visit.

Section 07

Your Rights & Controls

Every Dakha7 member has the following rights over their own data. To exercise these rights, please contact our support team:

Right to Access

You can access the information Dakha7 holds about you at any time.

Right to Rectification

If your information is inaccurate, you may request a correction.

Right to Erasure

You may request deletion of your personal data under certain conditions.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can receive your data in a structured format and transfer it elsewhere.

Right to Object

You may object to the use of your data for marketing purposes and opt out at any time.

Section 08

Security Measures

Dakha7 uses industry-leading security technology to protect your data. Our security measures are outlined below:

  • SSL/TLS Encryption: Every data transmission is secured with 256-bit SSL encryption, providing bank-level security.
  • Firewall Protection: An advanced firewall system prevents unauthorized access and cyber attacks.
  • Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
  • Regular Security Audits: Third-party experts regularly audit Dakha7's security systems.
  • Access Control: Only authorized personnel can access specific data, and every access is logged.
  • Data Backup: Regular encrypted backups are stored on secure servers.
In the Event of a Data Breach: In the event of a security breach, Dakha7 will notify affected members within 72 hours and take prompt preventive action.

You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report any suspicious activity to Dakha7 immediately.

Section 09

Child Protection Policy

Dakha7 is firmly committed to protecting minors. This platform is intended solely for individuals aged 18 and above.

  • Dakha7 does not knowingly collect information from anyone under the age of 18.
  • Age verification is mandatory at the time of registration.
  • If a member is found to be underage, their account will be closed immediately.
  • Parents can report a minor's account to us directly.

Parents are encouraged to use parental control software and to monitor their children's internet activity.

18+ Only Minors Prohibited Parental Controls
Section 10

Contact & Complaints

For any questions or complaints regarding our Privacy Policy, or to exercise your rights, please reach out to Dakha7's support team. We typically respond within 3–5 business days.

  • Email: support@dakha7.com
  • Support Hours: 7 days a week, 24 hours a day
  • Live Chat: Via the chat button on the website

Privacy-related complaints must be submitted within 30 days of the incident. Dakha7 treats every complaint seriously and works to resolve it promptly.

Policy Updates: This Privacy Policy was last updated in January 2026. Members will be notified by email or platform notification before any significant future changes are made.
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Play Safely at Dakha7 – Your Information is Fully Protected

Done reading our Privacy Policy? Register now and enjoy safe entertainment on Dakha7's trusted platform.

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